At Pinball Games United, we specialize in pinball machines and games room equipment, and we understand that reliable, professional delivery is just as important as the quality of the product itself. Our delivery process is designed to meet European logistics standards, ensuring your order arrives safely, on time, and with the care it deserves.
Shipping within Europe: €200 – €350
We offer standard delivery on all orders across our supported European delivery zones. Total will be calculated and displayed when checking out based on your delivery location and the size/weight of your order. Includes:
• Door-to-door delivery
• Professional installation
• Setup and placement at your location
Clear Delivery Information on Every Product
When we receive your order, our billing deprtment will send you an official invoice. This includes:
- Estimated delivery timeframes
- Whether a courier will contact you to arrange a delivery slot
- How the delivery will be carried out (courier vs. specialist team)
- Any actions required on your part prior to delivery
Specialised Delivery for Games Room Equipment
Smaller items and accessories are shipped via standard courier services. Larger and heavier products — including pinball machines and arcade cabinets — are delivered by dedicated games equipment delivery teams, trained to handle bulky, high-value items with the appropriate care and equipment.
Delivery Upgrades
Depending on the product, you may have access to optional delivery upgrades, such as:
- Express delivery
- Upstairs/room-of-choice delivery
Availability varies by product — check the relevant product page for eligible upgrade options.
Difficult Access
If you anticipate access challenges — narrow doorways, staircases, tight corners, or limited parking — please contact our sales team before placing your order. Photos or short videos of the access route are extremely helpful and allow us to plan the safest and most efficient delivery method.
International & EU-Wide Delivery
We ship across the European Union and select international destinations. Shipping costs, customs requirements, and delivery timeframes for cross-border orders will be clearly outlined at checkout, in line with applicable EU consumer protection and VAT regulations in applicable. For large or custom shipments outside our standard delivery zones, please contact our sales team for a tailored quote.
Delivery Timeframes & Order Tracking
Estimated handling time is 1-3 days and transit times 02-10 days for deliveries within our shipping zones here in Europe.
Questions About Your Delivery
Our sales and support team is on hand to help with any delivery-related questions — whether it’s tracking an order, arranging installation, or discussing access requirements. Contact us before or after placing your order for assistance.
Contact Us
If you have any questions about our shipping methods, delivery times, or anything else related to your order, our customer support team is here to help:
📧 Email: info@pinballgamesunited.com
